If you'd like to send gifts to a short list of clients and friends, use our
Multiple-Address Shipping Option to skip the line and get your orders in ASAP!

Here's a step-by-step Guide!

STEP ONE: ADD ONE OF EACH ITEM YOU'D LIKE TO SHIP
Select the items you'd like to purchase! Choose only one of each item and "ADD TO CART."

STEP TWO: "SHIP TO MULTIPLE ADDRESSES"
When you open your "Cart," click on the White Button that reads "SHIP TO MULTIPLE ADDRESSES."

STEP THREE: UPDATE QUANTITY & ASSIGN ADDRESSES
To add another item, click on the "SHIP ANOTHER" button.
Assign shipping addresses to each item by clicking on "Select from saved addresses" or "New Address."

STEP FOUR: CHOOSE SHIPPING & ADD YOUR GIFT MESSAGE
Click on "CHECKOUT".
On the next page, you can select for each shipment: A shipping method, ship-by date, and gift message!

When all your information is entered, click on "CONTINUE TO PAYMENT".

STEP FIVE: ADD PAYMENT & CONFIRM
Enter your billing details, confirm and pay!

Feel free to reach out to our Customer Care Team with any questions about your order, at 713-529-1212 or customercare@goodecompany.com!

We offer Custom Branding for lids of any item that comes in one of our keepsake Wooden Boxes! We cannot customize the bottom or sides of the gift boxes.

The first step is consultation with our Customization Specialists, at 832-356-1703! They’ll be able to answer any questions you may have and provide an accurate order timeline according to our branding artist’s current workload.

Customized Lids require an extra 4-6 weeks for production by our team of branding artists! We are not able to accommodate requests with under 4 weeks of lead time for any new creations.

We'll need a high-quality vector or .eps file of your requested design to create a design proof for your approval.

After you approve your design and confirm your quantity, we will charge you for that quantity and alert you when the lids are ready to create your final Bulk Order!

Lids are always charged separately from your final Bulk Order.
Current Pricing is as follows:

Quantity            Pricing 

50-99 lids         $10.00 ea. 

100-249            $8.00 ea. 

250-499           $6.00 ea. 

500+                 $5.00 ea.

We recommend ordering a few extra lids for recipients that may fall late onto your order list.

We welcome you to include an insert up to size 8.5 x 11 with your Bulk Order!
These inserts may not be personalized for inclusion with specific shipments, and must be the same for all of your recipients.

You can choose to:
Send your own cards to us, for which we will charge an additional $1 ea. per shipment.  In this case, we must receive your cards at this address one week before your ship-by date: 13843 N. Promenade Blvd. #900B, ATTN: Ameenah, Stafford, TX 77477.

OR

Have us print a special message on our Goode Co. Stationery, for which we will charge an additional $2 ea. per shipment.

What's the difference between a Gift Message and an Insert?
A Gift Message is included, for free, with every order we ship! Include your Gift Message in your Bulk Order form, and we'll print it on your packing slip included with each shipment.

An Insert is a specially designed card or item included with your order at an additional charge.

Any Bulk Order with 100 or more items will receive an automatic discount of 10% off the final total!

Reach out to our Customer Care Team with any questions at 713-529-1212 or customercare@goodecompany.com! 

Our Bulk Order Form is the best way to provide us your recipient and address list!

If you have questions about filling out our Order Form, examine the "Instructions" tab included within the spreadsheet!

We recommend thoroughly reviewing your address list before sending it our way!

Reach out to us at customercare@goodecompany.com or at 713-529-1212 for assistance!

Absolutely! While we include our Best Sellers within the Order Form for convenience, all items available for sale at shop.goodecompany.com can be ordered in Bulk!

If you are ordering a customized item, this item may require its own unique code.

Reach out to our Customer Care Team at customercare@goodecompany.com or at 713-529-1212 with questions!

Though we prefer to receive your Bulk Order in our default format, you can submit any .xlsx file (Excel Spreadsheet) containing necessary info here: https://shop.goodecompany.com/pages/bulk-orders

OR submit as an attachment via email at customercare@goodecompany.com.

Please submit your order only once, via one appropriate channel!

Submitting twice may result in a duplicate order and duplicate charges.

We cannot accept a .numbers file, nor any Bulk Order using a format in which your document stays “open” or “available for editing."

If you need to submit your order list via an encrypted email system, please ask for a supervisor at customercare@goodecompany.com!

We hope to receive your completed Bulk Order Form as early as possible! We need to receive your completed Bulk Order Form at least one week before your expected ship-by date to allow our kitchen adequate production time.

If you ordered with us in or after September 2024, our Shopify Store should have a record of that address list!

If your previous order history falls before September 2024, Reach out to our Customer Care Team at customercare@goodecompany.com or at 713-529-1212 for assistance!

After you submit your completed order form, our customer service team will reach out within the next business day to confirm an available order timeline and ship-by date!

When your order details are confirmed, we will process your Order Form and alert you to any address errors. 

Then, when everything is Goode and ready, you'll receive an invoice email from us! This email will include a link to “Complete Your Purchase.” Follow the link to pay for your order with a credit card. 

Note that your order cannot be shipped until we receive payment.

Reach out to our Customer Care Team at customercare@goodecompany.com  or at 713-529-1212 with further questions!

After I submit...
If you have already submitted your Bulk Order, you will have the opportunity to make edits!

You can update your order during the consultation call with your service representative, or reach out to customercare@goodecompany.com or at 713-529-1212.

After I pay...
Please ask for your service representative, by name, at 713-529-1212 or customercare@goodecompany.com.

If you need to:
• Add more recipients: We will start a new, smaller order for you!
• Make changes to existing shipments: We can edit a specific shipment within your order to update the shipping address, or name on the order, as long as we receive notice of this change at least 48 hours before the ship-by date.

We will need to split your Bulk Order into multiple, smaller orders to accommodate split card payments.

Therefore, please notify the Customer Care Team as early in the ordering process as possible!

We prefer credit card payments for all orders.

Your order cannot be shipped until we receive payment in-full.

As your shipping labels are printed in advance of your shipping day, you will receive individual tracking numbers for each of your shipments via email.

Goode Company is not liable for orders returned as "undeliverable," whether this is due to incorrect addresses provided by the sender or recipient refusal.

We cannot re-ship perishable food items; any will be disposed of upon their return to our kitchen.

You will receive an email from our Customer Care Team after your returned shipment arrives at our kitchen, offering you 50% off a resend to a corrected address!

When placing a multi-address shipment or Bulk order, you may see notes regarding the order "canceling" after payment. Here's a brief explanation!

Every multi-address or Bulk order will be automatically assigned a Master Order Number. 
This Master Order Number represents the collection of shipments you are paying for, allowing you to pay only once for all of them.

Your Master Order will automatically 'cancel' after it is paid for - making way for your new order numbers, assigned to each individual shipment! 

While we understand this can be confusing, it is a normal part of our ordering process! 
If your Master Order did not cancel, your shipments would go out twice.

Feel free to reach out to our Customer Care Team with any questions about your order, at 713-529-1212 orcustomercare@goodecompany.com!