What are your hours?

Regular Operating Hours: Monday ‐ Friday, 8:30 a.m. ‐ 5:00 p.m. CST
CLOSED: Thanksgiving Day, Christmas Day, Memorial Day, Independence Day, Labor Day & weekends

Can I have my order shipped today?

Smoked Meat Orders ship Monday - Wednesday.  All other orders placed Monday - Friday before 12:00pm CST can ship same day. Orders placed Friday-Sunday will ship the following Monday.

When placing an order online, you may select a future ship-out date.

**PEAK HOLIDAY SEASON (NOV-DEC) - Orders ship next day 

Can I place my order now & ship it later?

Yes, you can place your order and request to ship at a later date by selecting from the future date calendar at checkout.

There’s an error with my order, what do I do?

Please contact Customer Care at 713‐529‐1212 & we’ll work to resolve the issue.

Do you offer any discounts?

Occasionally we have promotions that allow our customers access discounts for a variety of
Goode Company products. Sign up for our newsletter to stay in the loop!

What forms of payment are accepted for purchases?

We accept Visa, MasterCard, American Express, Discover, and PayPal.

Can I complete a multiple recipient order online?

This feature is currently disabled and is being updated.  You are welcome to place your order one at a time or connect with one of our Customer Care reps to place a bulk order.

Can I ship to multiple locations within a single order?

Yes! Part of our corporate gift service includes management of your shipping list, no matter how
many people or locations are included. Please contact our Customer Care team to inquire about our
bulk ordering process and leave the heaving lifting to us!

How do I change or cancel my order?

To cancel or make changes to your order, please contact Customer Care at 713‐529‐1212
no later than 12:00 p.m. CST the day BEFORE your order is scheduled to ship.

Do you ship overseas or out of the country?

No, unfortunately we do not offer international shipping at this time. Goode Co. currently ships to the 48 contiguous states, Hawaii, & Alaska.

Do you ship to military addresses?

No, unfortunately we are unable to ship to P.O boxes, APOʹs or FPOʹs at this time.


Didn't see what you were looking for? Please contact us at 713‐529‐1212, or email us at customercare@goodecompany.com and we'll be happy to connect.