What are your hours?

Regular Operating Hours: Monday ‐ Friday, 8:30 a.m. ‐ 5:00 p.m. CST
CLOSED: Thanksgiving Day, Christmas Day, Memorial Day, Independence Day, Labor Day & weekends

Can I have my order shipped today?

Orders placed before 12:00pm CST will ship same day.
When placing an order online, you may select the delivery date you would like for the package to
arrive.

Can I place my order now & ship it later?

Yes, you can place your order today & ship at a later date.

There’s an error with my order, what do I do?

Please contact Customer Care at 713‐529‐1212 & we’ll resolve the issue right away.

Do you offer any discounts?

Occasionally we have promotions that allow our customers access discounts for a variety of
Goode Company products.

What forms of payment are accepted for purchases?

We accept Visa, MasterCard, AMEX & Discover.

Can I complete a multiple recipient order online?

Sure! We have easy ordering options if you have a single‐ship order or need to ship to multiple
people.

Can I ship to multiple locations within a single order?

Yes! Part of our corporate gift service includes management of your shipping list, no matter how
many people or locations are included.

How do I change or cancel my order?

To cancel or make changes to your order, please contact Customer Care at 713‐529‐1212
no later than 12:00 p.m. CST the day BEFORE your order is scheduled to ship.

Do you ship overseas or out of the country?

No, as of now we only ship within the 48 contiguous states, Hawaii, & Alaska.

Do you ship to military addresses?

No, unfortunately we are unable to ship to P.O boxes, APOʹs or FPOʹs at this time.

Please contact us at 713‐529‐1212, or email us at customercare@goodecompany.com, with any questions about the ordering process.